Customer Service

Places like this upset me.  It is never okay to call out a customer, no matter how “in the right” you feel about a situation.  Let’s analyze the following post:

In a response to the comments that were made today, we are a small restaurant and can not accomadate large parties to sit together at one table nor have we ever. All of our customers that come in with a lot of people set at tables of six and four and we have never had any issues. It’s unfortunate that some people think that they are better than others and can do whatever they want in other people

s establishments.That’s not the case here and never will be,we treat all our customers the same and give them the repect that they deserve! Concerning gratuities it is a standard in the industry that tables with six or more have an automatic gratuity at the servers discretion and as far as that goes we took the gratuity off!
Was this necessary?  Did you spell check?  What did this accomplish?
It accomplished Jerk posts like this:
Keith W. Rowe I can only guess who these people are but im sure they feel ENTITLED. As far as tipping there is a certain segment of people that need to have tipping automatically added to there bill. I would bet this is the same people that eat almost all there food and then find something wrong with it just to get it free. Keep up the good work…….
Great so now someone assumes a group of people are a bunch freeloaders.  Not the case in this situation.
I’ll never spend a dime here, and I suggest you don’t as well.
Oh and check out this guy.
He took this as a marketing opportunity.  I’ll recommend him ANYTIME!

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